Privacy Policy

1. Introduction

WorkenOS ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, including our website, mobile applications, and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Data We Collect

We collect the following categories of personal data:

• Account Information: Name, email address, password, profile photo, and contact details.
• Professional Information: Resume/CV, work history, education, skills, certifications, and career preferences.
• Usage Data: Pages viewed, search queries, interactions with the platform, device information, IP address, and browser type.
• Communication Data: Messages sent through the platform, support interactions, and feedback.
• Payment Data: Billing information processed through secure third-party payment processors.
• Third-Party Data: Information received from linked accounts (e.g., Google, LinkedIn) with your consent.

3. How We Use Your Data

We use your personal data for the following purposes:

• Providing and maintaining the Service, including job matching and recommendations.
• Personalizing your experience through AI-powered features and content curation.
• Communicating with you about updates, opportunities, and platform changes.
• Generating anonymized market intelligence, salary insights, and workforce analytics.
• Improving our algorithms, features, and overall platform performance.
• Ensuring security, detecting fraud, and enforcing our Terms of Service.
• Complying with legal obligations and regulatory requirements.

4. AI and Automated Processing

WorkenOS uses artificial intelligence and machine learning to provide core features of our Service, including:

• Job-candidate matching based on skills, experience, and preferences.
• Skill gap analysis and career path recommendations.
• Salary predictions and market trend analysis.
• Content personalization and opportunity curation.
• Resume parsing and professional profile enrichment.

You have the right to request human review of any automated decision that significantly affects you. Contact us at privacy@workenos.com to exercise this right.

5. Data Sharing

We may share your personal data with:

• Employers/Recruiters: When you apply to jobs or make your profile visible to companies.
• Service Providers: Trusted third parties who assist in operating our platform (hosting, analytics, payment processing).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal data to third parties. Aggregated, anonymized data may be used for market research and intelligence reports.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the Service. After account deletion, we may retain certain data for up to 30 days for backup purposes, and anonymized/aggregated data may be retained indefinitely for analytical purposes.

Specific retention periods apply to different data categories in accordance with applicable laws and regulations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, contact us at privacy@workenos.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage data, remember preferences, and improve your experience. Categories include:

• Essential Cookies: Required for basic platform functionality.
• Analytics Cookies: Help us understand how users interact with the platform.
• Preference Cookies: Remember your settings and preferences.
• Marketing Cookies: Used to deliver relevant advertisements (opt-in only).

You can manage cookie preferences through your browser settings or our cookie consent manager.

9. Security

We implement industry-standard security measures to protect your personal data, including:

• 256-bit TLS encryption for data in transit.
• AES-256 encryption for data at rest.
• Regular security audits and penetration testing.
• Access controls and employee training on data protection.
• Incident response procedures and breach notification protocols.

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

10. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically for any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at: